IT Support Disponent (m/w/d)
Core
First point of contact for customers, managing IT incident intake, technician dispatch, and reception duties.
Role type
IT Support Dispatcher
Builds
IT service operations for client companies
Domain
IT Services / System House
Deliverable
client delivery
Required skills
Incident management, technician dispatch, telephone communication, ticket system management, reception duties, organizational planning, PC and Microsoft Office proficiency
Preferred skills
Commercial training background, experience in dispatching