IT-Service- und Umzugskoordinator (m/w/d)
Core
Coordinate and manage IT incidents, service requests, and office relocations to ensure reliable IT operations for healthcare clients.
Role type
IT Service and Relocation Coordinator
Builds
Stable, secure, and efficient IT processes for healthcare organizations
Domain
Healthcare IT Services
Required skills
Incident management, service coordination, IT asset management, vendor coordination, project planning, technical troubleshooting, documentation, stakeholder communication
Preferred skills
Experience with ticketing systems, knowledge of external service provider coordination, Microsoft Office proficiency, analytical thinking
Technologies
Microsoft Office, Ticketing systems, Asset management systems
Responsibilities
Receive, process, and prioritize IT incidents and service requests; Analyze and resolve technical issues; Coordinate IT relocation projects and printer moves; Manage IT assets and update inventory data; Coordinate external service providers and internal technicians; Monitor and ensure quality of completed work; Create and maintain knowledge articles and documentation; Contribute to process optimization
Seniority
Entry-level to Mid-level, hands-on IC