Kunden-Support / Kundenservice
Core
Customer support and order administration for international clients across Europe via phone and email, including logistics coordination, invoicing, and contract management.
Role type
Customer Service Representative (Order & Logistics)
Builds
Order processing, logistics coordination, invoicing, and customer support for international clients
Domain
Logistics / Supply Chain / Trade
Required skills
Customer service, order administration, logistics coordination, invoicing, contract management, data entry, complaint handling, MS Office
Preferred skills
ERP systems, French, Spanish
Responsibilities
Handling customer inquiries via phone and email, managing order processing and logistics, creating invoices and credit/debit notes, processing customer complaints and returns, monitoring contract fulfillment, administrative tasks like supplier declarations and customer data maintenance
Seniority
Entry-level to Mid-level
