Kundenberater - Kundencenter (m/w/d)
Core
Provide independent, personal, and telephone counseling to customers regarding health insurance benefits including sickness allowance, injury allowance, transition allowance, maternity protection, and child sickness allowance.
Role type
Customer service specialist (health insurance)
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Independent work, customer orientation, case management, communication with insurance carriers and employers, member acquisition
Preferred skills
Knowledge of ISKV 21c|ng, MS-Office, experience in performance management or nursing insurance
Responsibilities
Conduct case management for monetary benefits, communicate with other insurance carriers and employers, acquire new members during customer contact