Mitarbeiter IT & Technischer Support Automotive (m/w/d)
Core
Providing IT and technical support services to automotive dealerships and the automotive industry, focusing on hardware/software setup, system troubleshooting, and digital process support.
Role type
IT & Technical Support Specialist
Builds
IT support services and digital solutions for automotive dealerships
Domain
Automotive industry / IT Services
Deliverable
client delivery
Required skills
technical understanding, IT affinity, PC and internet proficiency, ability to learn new systems quickly, problem analysis and resolution, hardware and software configuration, documentation
Preferred skills
experience in automotive dealerships or automotive-related services, experience in IT/support roles, driver's license (Class B)
Responsibilities
Provide technical support and assistance to customers in the automotive trade, perform IT and support services, assist users with technical issues and analyze/troubleshoot problems, set up and configure hardware and software, support the implementation and use of digital applications and systems, support dealer, manufacturer, and third-party systems, support digital processes and technical interfaces in dealerships, install and set up computer hardware and peripherals, coordinate with customers, software providers, manufacturers, and external service providers, document performed work and developed solutions
Seniority
Individual Contributor, entry to mid-level
