Mitarbeiter (m/w/d) Kundenservice
Core
Provide customer service and support for a dental/medical product line via phone and TeamViewer, handling orders, claims, and data management.
Role type
Customer Service Representative (Sales Support)
Builds
Order processing, customer data management, and product support for dental/medical clients
Domain
Dental/Medical equipment sales and support
Deliverable
client delivery
Required skills
German (fluent), English (fluent), MS Office, CRM systems, order processing, claims handling, data entry
Preferred skills
Dental or medical knowledge, technical understanding, experience in sales support or export
Responsibilities
Handle customer inquiries via phone and TeamViewer, process orders and cost estimates, manage customer data, resolve complaints and goodwill cases, support accounts receivable, create delivery notes and credits, represent the company at trade shows
Seniority
Entry to Mid-level