Kundenservice / Vertriebsinnendienst - Spanien (m/w/d)
Hybrid
Core
First point of contact for Spanish customers via phone, email, and ticket regarding orders, deliveries, and products, switching internally to German.
Role type
Customer service representative (sales internal)
Builds
Customer support and order management for a tire, rim, and auto parts company
Domain
Automotive parts retail
Required skills
Spanish (native/C2), German (B2), customer service experience, commercial training, problem-solving, communication
Preferred skills
none stated
Technologies
digital tools
Responsibilities
Answering customer inquiries via phone, email, and ticket; resolving questions about orders, deliveries, and products; coordinating with suppliers and internal interfaces
Seniority
Entry-level to Mid-level