Kundenbetreuer/in (m/w/d) in Vollzeit (40 Stunden pro Woche)
Hybrid
Core
B2B customer service representative managing a fixed portfolio of clients for mobile communication services and digital workplace solutions.
Role type
Customer Service Representative (B2B)
Builds
Customer service operations and order management for enterprise mobility solutions
Domain
Telecommunications / Enterprise Mobility
Deliverable
client delivery
Required skills
B2B customer service, order processing, invoicing analysis, MS Office, data management
Preferred skills
Prior experience in B2B customer service, strong German and English communication skills
Responsibilities
Manage a fixed B2B customer portfolio, ensure internal and external service processes, act as primary contact for client inquiries, create offers and orders, communicate with large telecom providers, update master data
