Umzugsberater / Kundenberater (m/w/d)
Core
Customer advisor and on-site inspector for moving and transport services, handling inquiries, creating quotes, and coordinating logistics.
Role type
Customer service and operations coordinator (logistics)
Builds
Moving and transport services for private and business customers
Domain
Logistics and moving services
Deliverable
client delivery
Required skills
Customer communication, quote calculation, on-site inspections, logistics planning, vehicle and equipment coordination, data management
Preferred skills
Experience in logistics or moving industry
Technologies
Office applications, email, internet
Responsibilities
Handling customer inquiries via phone and email, conducting on-site property inspections, creating and revising moving quotes, calculating costs, planning and scheduling moves, coordinating staff and vehicles, managing additional services like furniture assembly