Kundenberater (d/m/w) Leistungen in Meuselwitz
Core
Customer advisor handling service inquiries and claims for health insurance members.
Role type
Customer service representative (health insurance)
Builds
Customer service interactions and claims processing for mhplus health insurance
Domain
Health insurance / Social services
Deliverable
client delivery
Required skills
Claims processing, MS Office, Customer communication, Service orientation
Responsibilities
Advise and support customers, Process service inquiries independently, Contribute to customer retention and acquisition, Handle digital product inquiries, Ensure service quality through documentation