Mitarbeiter Sales Support (m/w/d)
Core
Providing sales support, customer service, and administrative assistance to sales managers and clients for packaging solutions.
Role type
Sales Support Specialist (Customer Service)
Builds
Customer service solutions, sales support, and administrative processes for packaging products
Domain
Manufacturing / Packaging Industry
Deliverable
dashboards & analysis
Required skills
Customer service, sales support, contract review, forecasting, calculation, offer creation, customer relationship management, price list management, payment collection, complaint handling, MS Office (Excel), ERP systems (SAP)
Preferred skills
French language skills
Technologies
MS Office, SAP, ERP systems
Responsibilities
Consulting and supporting customers, clarifying and answering customer inquiries, developing solution proposals, supporting sales managers in customer acquisition, contract reviews, forecasting, calculations, and offer creation, managing customer relationships, updating price lists, collecting customer feedback, reviewing payment reminders, and handling complaints and escalations