IT-Anwendungsbetreuer (m/w/d)
Core
First and second-level support and operational maintenance for business applications in a housing cooperative's IT landscape.
Role type
Application Support Engineer (IT Operations)
Builds
Stable operation and continuous improvement of business applications (ERP, CRM, DMS)
Domain
Real Estate / Housing Cooperative / IT Operations
Required skills
Application support, ERP/CRM/DMS knowledge, SQL databases, Windows Server environments, MS Office (Excel), Incident management, Process documentation
Preferred skills
Experience in construction/handicraft environment, Ticketing systems
Technologies
MS Office, Windows Server, SQL
Responsibilities
Handle 1st/2nd level support for application issues and change requests, Plan and accompany updates and maintenance, Analyze and optimize business processes, Coordinate small IT projects and interface with external service providers, Conduct user training and maintain system documentation (via careerplan.io/jobs/10001-1003504118-S-it-anwendungsbetreuer-mwd-at-rautal-gebaudemanagement-gmbh)