Werkstudent Product Support (m/w/d)
Core
Support agents on real estate platform, test new features, and document processes for Evernest's broker software.
Role type
Junior Product Support (Student)
Builds
Real estate broker software platform
Domain
Real Estate Technology
Deliverable
product features
Required skills
SQL, G-Suite, Notion, modern office tools
Preferred skills
practical work experience, basic product management knowledge
Technologies
Intercom, SQL, Notion, G-Suite
Responsibilities
Support agents with platform questions and issues, test tickets in test environments, update and develop user guides and internal process documentation, support product team with smaller projects and operational tasks
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