Dutch-Speaking Customer Support Specialist (m,f) : Travel Platform
Remote
Core
Provide customer support to accommodation partners via phone and other communication channels for a global online travel platform.
Role type
Customer Support Specialist
Builds
Booking-related inquiries, room modifications, availability, pricing, and account management for accommodation partners
Domain
Travel / Hospitality
Deliverable
client delivery
Required skills
Native-level Dutch, English B2+, problem-solving, customer service, computer literacy, shift flexibility
Preferred skills
Product knowledge development, relationship building
Technologies
Internal booking platforms, Microsoft Office
Responsibilities
Handle booking inquiries and account management, resolve customer issues efficiently, maintain accurate customer records, meet quality and satisfaction targets
Seniority
Individual Contributor