Mitarbeiter/in Telefonzentrale (m/w/d)
Core
Managing incoming calls, dispatching transport orders, and serving as the primary contact for visitors and delivery services for the ambulance and business office.
Role type
Customer service and dispatch coordinator
Builds
Ambulance transport services and business office operations
Domain
Non-profit / Emergency services
Required skills
Call handling, order dispatching, data entry, MS Office, local knowledge of Nuremberg-Fürth-Erlangen region, shift work availability
Preferred skills
Experience in dispatching, willingness to learn IT systems (e.g., Careman), identification with Red Cross principles