Key Account Manager (m/w/d)
Core
Managing strategic relationships with key clients to drive growth, develop individual account plans, and ensure successful project delivery.
Role type
Senior Key Account Manager
Builds
Long-term partnerships and expanded project contracts for IT services clients
Domain
IT Services / Software Development
Deliverable
client delivery
Required skills
Key Account Management, IT project business knowledge, strategic thinking, client orientation, communication, negotiation
Preferred skills
Experience expanding existing customer relationships, identifying cross- and upselling opportunities
Responsibilities
Responsibility for selected key accounts and their strategic development, Development and implementation of individual account plans, Conducting regular business reviews, Expansion of existing projects and contracts, Identification and utilization of cross- and upselling potential, Building and maintaining relationships at the management level, Coordinating collaboration between customer, recruiting, and delivery teams