Kundenbetreuer / Quereinsteiger - Telefonische Kfz-Schadenhilfe in Teilzeit (m/w/d)
Hybrid
Core
Providing telephone-based vehicle damage assistance to accident victims, coordinating repair services, rental cars, and cost estimates for insurance partners.
Role type
Customer service representative (vehicle damage assistance)
Builds
Repair service coordination, rental car reservations, cost estimate organization
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Outbound telephony, data entry, MS Office, customer needs analysis, service coordination
Preferred skills
Commercial training background, prior customer service experience, shift work flexibility
Responsibilities
Contact accident victims via phone, collect and verify damage data, arrange repair services and rental cars, communicate with insurers
Seniority
Entry-level / Junior