Auto Damage Associate Claim Representative
Core
Associate Claim Representative handling personal and business insurance damage claims for automobiles, heavy equipment, and property.
Role type
Associate Claim Representative (Auto Damage)
Builds
Insurance claim resolutions and payments
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim handling, policy interpretation, customer service, fraud assessment, claim reserve establishment, payment processing, record keeping, Microsoft Office proficiency
Preferred skills
insurance licensing, AI/digital transformation adaptability, conflict resolution, sound judgement
Responsibilities
Assess coverage to determine compensability, investigate claims by gathering information from policyholders and witnesses, assess claims for potential fraud, establish appropriate claim reserves, issue accurate payments, communicate claim status to all parties, maintain accurate records in claim management systems
Seniority
Entry-level / Associate