Sachbearbeiter (m/w/d) Produktreklamationen in Teil- oder Vollzeit (mind. 20 Std. / Woche)
Hybrid
Core
Handling, reviewing, and documenting product complaints; analyzing root causes to prevent errors; creating 8D reports.
Role type
Product Complaints Specialist
Builds
Standardized complaint management processes and quality improvement reports
Domain
Manufacturing / Quality Management
Deliverable
dashboards & analysis
Required skills
8D reporting, root cause analysis, process optimization, data analysis, MS Office, MS Dynamics 365 Business Central, Salesforce, JIRA
Preferred skills
Quality Management experience, complaint management experience
Responsibilities
Analyze complaint causes, create 8D reports, optimize processes, collaborate with internal departments, communicate with customers
Seniority
Mid-level, hands-on IC