Loyalty System & Data Manager (m/w/d)
Core
Operate and manage the hagebau customer loyalty program, ensuring stable daily operations, data quality, and seamless integration across POS, App, E-Commerce, CRM, and BI systems.
Role type
Loyalty Systems & Data Manager
Builds
Customer loyalty program (points, coupons, promotions) and related digital processes
Domain
Retail / DIY / Construction materials
Required skills
Loyalty system operations, CRM integration, data quality management, incident management, release management, user story translation, backlog prioritization, stakeholder coordination
Preferred skills
SaaS system experience, technical interface management, cross-functional collaboration
Responsibilities
Ensure stable daily operation of the loyalty system, monitor system health and manage incidents, coordinate technical service providers, oversee data flows and reporting processes, translate requirements into user stories, manage external partners for releases and integrations