IT-Systemadministration / Workplace Support (m/w/d)
Core
Providing 2nd-level IT support, floorwalking, and structured cabling for Windows 10/11 environments.
Role type
2nd-level IT system administrator and workplace support specialist
Builds
Client workstations, network connectivity, and peripheral devices
Domain
IT infrastructure and workplace support
Required skills
Windows 10/11 administration, structured cabling, ticket system management (ITIL), hardware troubleshooting, network basics, peripheral configuration
Preferred skills
None stated
Technologies
Windows 10, Windows 11, ServiceNow
Responsibilities
Conduct structured cabling, analyze and resolve hardware/software issues, support network and OS topics, install and configure clients and peripherals, document tickets per ITIL processes
Seniority
Mid-level, hands-on IC