On‑Site‑Support Engineer (m/w/d)
Core
On-site IT support for end-users and troubleshooting of IT infrastructure issues including workstations, servers, networks, software, and telephony.
Role type
On-site IT Support Engineer
Builds
IT infrastructure stability and user productivity
Domain
IT Services / Enterprise Infrastructure
Deliverable
client delivery
Required skills
Operating systems, Microsoft tools, IP networks (LAN/WAN), backup systems, virtualization, SAN
Preferred skills
System engineering training
Technologies
Microsoft tools, IP networks, SAN
Responsibilities
Diagnose and resolve on-site problems and incidents, Support end-users with IT system operation, Troubleshoot IT infrastructure issues, Escalate complex issues to remote support teams