Kaufmännischer Mitarbeiter im Kundenservice (m/w/d)
Core
First point of contact for customers via email and phone, handling delivery inquiries, returns, and complaints while assisting with product maintenance in the online shop.
Role type
Customer service representative (e-commerce)
Builds
Customer support interactions and online shop product maintenance
Domain
E-commerce retail
Deliverable
client delivery
Required skills
Customer service experience, technical understanding, MS Office proficiency, English language skills
Preferred skills
Additional languages, team spirit, initiative, reliability