Serviceoperator für die Überwachung von Photovoltaik-Anlagen (m/w/d)
Core
Monitoring of photovoltaic systems, customer service, and order processing for PV installations.
Role type
Service operator (PV monitoring and support)
Builds
PV system monitoring dashboards and customer service workflows
Domain
Renewable energy (photovoltaics)
Deliverable
dashboards & analysis
Required skills
portal-based monitoring, error analysis, customer communication, order processing, technical support, billing verification, scheduling
Preferred skills
commercial or technical training, technical understanding, structured work, independent responsibility, solution-oriented thinking
Technologies
portal-based monitoring systems
Responsibilities
Monitor PV systems via portal, analyze faults, handle customer inquiries and complaints, process orders, provide technical support, assist technicians and service manager, prepare data for customers, verify customer billing (feed-in tariffs), coordinate appointments