IT-Systembetreuer:in Pharma-Software (m/w/d) Jena
Core
2nd Level IT support and system administration for pharmaceutical software applications, ensuring stable operation and user productivity.
Role type
Senior IT System Administrator (Pharma Software)
Builds
Stable operation of pharmaceutical health care applications
Domain
Healthcare / Pharmaceutical IT
Required skills
2nd Level support, system analysis, root cause analysis, solution design, system monitoring, performance optimization, automation, user management, hardware provisioning
Preferred skills
Knowledge of pharmaceutical processes, process improvement
Technologies
None explicitly stated
Responsibilities
Support users with technical questions and problems in 2nd Level, analyze faults and define sustainable solutions, ensure stable operation and monitor systems proactively, automate recurring tasks, manage user onboarding/offboarding and permissions, provide IT hardware
Seniority
Mid-level, hands-on IC