Koordinator Serviceplanung/-prozesse (m/w/d) KFM-0440 A
Core
Coordinate service planning and processes for a building access solutions company, ensuring operational planning capability and monitoring maintenance fulfillment.
Role type
Service Planning Coordinator
Builds
Service schedules and maintenance plans for building access systems
Domain
Building access solutions / Facility services
Required skills
Analytical skills, Conceptual skills, Process standardization, KPI monitoring, CSAT analysis, Cross-functional project management
Preferred skills
Strategic thinking, Change management, Stakeholder communication
Responsibilities
Support regional service planners during peak demand, Monitor maintenance fulfillment and control non-exported orders, Coordinate hold codes and on-call schedules, Analyze planning KPIs and customer satisfaction scores, Contribute to process standardization and cross-site transformations
Seniority
Mid-level, hands-on coordinator