IT Support / Service Desk / Systemadministrator (m/w/d) Inhouse
Core
First point of contact for employee IT and support requests, handling hardware/software issues, setting up workstations, and creating user documentation.
Role type
IT Support Specialist / Service Desk Analyst
Builds
IT support services for employees
Domain
Manufacturing / Engineering
Required skills
Windows OS, Microsoft 365, hardware troubleshooting, user account management, technical documentation, problem analysis
Preferred skills
English language skills, Class B driver's license, willingness to travel
Responsibilities
Answering IT and support inquiries, performing initial fault analysis, resolving standard problems, escalating complex issues, setting up workstations, creating user guides, managing user rights
Seniority
Entry to Mid-level