IT-Support-Specialist (m/w/d)
Core
First point of contact for employees, providing professional IT support and developing sustainable solutions for technical issues.
Role type
IT Support Specialist
Builds
Ensures smooth IT operations for headquarters and European locations
Domain
Manufacturing / IT Infrastructure
Required skills
Windows OS, Microsoft 365, Network structures, ITIL or FitSM frameworks, IT Service-Desk experience
Preferred skills
Azure Cloud Services, Entra ID, Intune, IT Security
Technologies
Microsoft 365, Azure Cloud Services, Entra ID, Intune
Responsibilities
Manage user accounts, permissions, and client systems; Document support requests and solutions in the ticketing system; Contribute to IT projects and hardware rollouts; Optimize support processes and maintain the knowledge base.
Seniority
Mid-level, hands-on IC