Head of Commercial Platforms (gn) Vollzeit / Teilzeit (hybrid)
Core
Strategic leadership and continuous evolution of the entire Commercial Tech Stack across Sales, Marketing, Customer Service, and eCommerce, driving business impact from systems.
Role type
Senior leadership, international Product Owner organization head
Builds
Commercial systems, tooling, and platforms for internal users and external customers
Domain
Insurance/Financial Services (DKV Mobility) + Commercial Technology
Required skills
International Product Owner organization leadership, RFX/Vendor/Business-Case process management, Make-or-buy decision making, Cross-functional requirement prioritization, Commercial tooling evolution, Platform rollout and adoption, System performance and usability assurance, Automation and AI use case implementation
Preferred skills
Experience scaling agile product organizations, Integrated commercial system landscapes (CRM, ERP, DXP, Contact Center, AI), System architecture and integration design, Negotiation skills, Additional languages beyond English
Technologies
CRM, ERP, DXP, Contact Center, AI
Responsibilities
Lead international Product Owner organization and define governance, Steer RFX/Vendor/Business-Case processes and joint IT decisions, Make strategic Make-or-buy decisions, Prioritize requirements across Sales/Marketing/Service/eCommerce, Evolve Commercial Tooling (RFC, Backlog, Prioritization), Ensure platform rollout, adoption, and effectiveness, Maintain stable system performance and high usability, Drive automation and AI adoption in Commercial areas
Seniority
Senior, hands-on IC with leadership responsibilities