Customer Service Representative (m/w/d)
Core
Managing and expanding relationships with existing and new customers in collaboration with the sales team, handling inquiries, orders, and quotations.
Role type
Customer Service Representative
Builds
Customized products and solutions for the medical technology and pharmaceutical industries
Domain
Medical technology / Pharmaceuticals
Deliverable
client delivery
Required skills
Customer relationship management, order processing, quotation preparation, credit checks, claims handling, process optimization, project participation, English (fluent), MS Office
Preferred skills
Knowledge of plastic processing, pharmaceuticals, diagnostics, or medical technology
Responsibilities
Customer care and account management, handling inquiries and orders, preparing and submitting quotations with pricing calculations, credit checks for new customers, participating in claims management, contributing to process optimizations, participating in projects, attending customer meetings