Junior Inhouse IT Support für Shop und Backendsysteme (m/w/d)
Core
1st-level IT support for online shops and backend systems, handling service quality, user onboarding, and hardware setup.
Role type
Junior IT support specialist
Builds
Online shop and backend systems for AV products
Domain
Retail / E-commerce / IT Support
Required skills
SQL, ticketing systems, problem analysis, documentation, hardware setup (via careerplan.io/jobs/10001-1003282885-S-junior-inhouse-it-support-fur-shop-und-backendsysteme-mwd-at-visunext-se)
Preferred skills
Software testing experience
Responsibilities
Clarify in-house support requests for online shops and backend systems; analyze and resolve issues without software development; support users in system usage and onboarding; assist with hardware equipment setup.