Senior Business Project Manager Global CRM Rollout (m/w/d)
Core
Lead the global rollout of Microsoft Dynamics 365 CRM as the central platform for tenant, sales, and relationship management processes.
Role type
Senior Business Project Manager (Global CRM Rollout)
Builds
Global CRM templates, standardized processes, and governance structures for international subsidiaries.
Domain
Enterprise Software Implementation / Customer Relationship Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
International project leadership, Microsoft Dynamics 365 CRM expertise, End-to-End business process analysis, Stakeholder management, Change management, Budget and risk management, Agile and classical project management methods
Preferred skills
Experience with MDM, DMS, and ERP integrations, Experience with Fit-to-Standard workshops
Technologies
Microsoft Dynamics 365 CRM, MDM, DMS, ERP
Responsibilities
Define and implement international rollout strategy and scalable operating model, Coordinate collaboration between business units, IT, and external partners, Ensure integration with adjacent platforms, Manage project planning, budget, and reporting, Conduct training and enablement measures for user adoption
Seniority
Senior, hands-on IC
