Anwendungsbetreuer RIB 4.0 und RIB iTWO Baseline (m/w/d)
Core
Supporting internal users with RIB 4.0 and RIB iTWO Baseline software solutions in the construction and project management domain.
Role type
IT Application Support Specialist (Construction/Project Management)
Builds
IT support processes and user enablement for RIB software
Domain
Construction / Project Management / IT Support
Deliverable
dashboards & analysis
Required skills
IT support, RIB 4.0, RIB iTWO Baseline, construction management, hardware installation, configuration, documentation, ticketing, knowledge base management
Preferred skills
Construction engineering degree, project management experience
Responsibilities
1st and 2nd-level support for RIB software, user training and onboarding, hardware installation and device configuration, documentation of support cases, optimization of support processes, escalation of complex issues
Seniority
Mid-level, hands-on IC