Account Manager (m/f/d)
Core
Direct account management for SMEs, guiding them through the credit process and supporting them throughout the loan lifecycle to optimize product usage.
Role type
Account Manager (SME Finance)
Builds
Credit products and financial services for small and medium-sized enterprises
Domain
Fintech / SME Lending
Deliverable
client delivery
Required skills
Customer relationship management, contract negotiation, business acumen, product knowledge, process improvement, feedback collection
Preferred skills
Experience in banking or fintech, knowledge of AI tools, English communication
Technologies
AI tools, CRM systems
Responsibilities
Manage a portfolio of new and existing customers, guide customers through contract signing, build long-term relationships, inform customers about product developments, provide feedback on processes and competitor offerings
Seniority
Mid-level, hands-on IC