Quereinstieg: Disponent (m/w/d) in der Service- und Einsatzzentrale
Core
Handling emergency dispatch for home alarm systems and customer inquiries, prioritizing calls, and coordinating rescue operations for the Starnberg Red Cross.
Role type
Emergency dispatcher / dispatch coordinator
Builds
Emergency response coordination for rescue and aid services
Domain
Social services / Emergency response
Required skills
Emergency dispatch, prioritization, data entry, physical lifting and carrying, Class B driver's license, shift work tolerance, MS Office, German language proficiency
Preferred skills
Medical training (Rescue Sanitarian or similar), social work experience, empathetic communication
Technologies
MS Office
Responsibilities
Answering and independently dispatching home alarm alarms and customer phone calls, prioritizing and categorizing requests, maintaining customer data and documentation, occasional deployment as a driver for lab runs and direct assistance
Seniority
Entry-level / Career changer