Leitung Disposition (m/w/d) – Taxi & Mietwagen
Core
Managing the operational dispatch of drivers and vehicles for taxi, rental, and courier services, including fleet management, scheduling, and financial reconciliation.
Role type
Senior operations manager (dispatch)
Builds
Daily operational schedules and fleet utilization for taxi, rental, and courier services
Domain
Transportation and logistics
Required skills
Dispatching, fleet management, shift planning, team leadership, financial reconciliation, customer complaint management, process optimization
Preferred skills
Experience in passenger transport or logistics, knowledge of digital mobility solutions
Technologies
Digital dispatch systems, fleet management software
Responsibilities
Dispatching drivers and vehicles for all services, managing the fleet of approximately 90 vehicles, creating shift and leave plans, leading up to 12 employees, monitoring operational KPIs, reconciling trip orders and cash, participating in tenders, managing customer and driver complaints, collaborating with senior management on strategy and operations, optimizing internal processes
Seniority
Senior, hands-on IC with team leadership