Kundenbetreuer (m/w/d) für den Vertriebsinnendienst gesucht!
Core
Customer service and order processing specialist for custom-made medical products, acting as the primary contact for client inquiries, needs analysis, and complaint handling. (via careerplan.io/jobs/10001-1002946990-S-kundenbetreuer-mwd-fur-den-vertriebsinnendienst-gesucht-at-werkmeister-gmbh-co-kg)
Role type
Customer Service Representative (Medical Devices)
Builds
Custom-made medical products (measures and individual manufacturing)
Domain
Medical Devices / Healthcare
Deliverable
client delivery
Required skills
Medical background (nursing, bandaging, orthopedic mechanics, MTA), customer service, needs analysis, complaint handling, cross-departmental collaboration, PC/Office basics, commercial understanding
Preferred skills
Commercial experience, English language skills, additional foreign languages
Technologies
PC, Office applications
Responsibilities
Handling specific customer inquiries and orders for custom medical products, consulting customers on products and needs, processing complaints and escalating to relevant departments, collaborating with production and shipping departments
Seniority
Individual Contributor, Entry to Mid-level