Kaufmann/-frau - E-Commerce (m/w/d)
Core
Processing customer orders via email and phone, managing the full order lifecycle from entry to delivery and returns, and updating product descriptions and inventory in the ERP system.
Role type
E-commerce order processing specialist
Builds
Order fulfillment and inventory management for a chainsaw spare parts supplier
Domain
Retail / Industrial spare parts
Required skills
Order entry, phone communication, email communication, ERP system usage, product description editing, return processing
Responsibilities
Handling customer inquiries via phone and email, processing orders from entry to shipment, managing returns, updating product descriptions in the ERP system