Service- und Auftragskoordinator (m/w/d)
Core
Coordinate the calculation, quoting, and processing of repair and maintenance orders for intrusion detection, fire alarm, video surveillance, and other advanced security systems. (via careerplan.io/jobs/10001-1002897467-S-service-und-auftragskoordinator-mwd-at-richard-seidel-koch)
Role type
Service and order coordinator
Builds
Service delivery for security system maintenance and repairs
Domain
Security systems / Facility maintenance
Deliverable
client delivery
Required skills
Cost calculation, quote preparation, order processing, technician scheduling, customer support, documentation management
Preferred skills
Master's degree or state-recognized technician qualification, customer management experience, driving license
Technologies
None stated
Responsibilities
Prepare cost estimates and quotes for security system repairs and maintenance, process orders from quote to invoicing, act as the primary contact for customers regarding issues and inquiries, schedule service technician dispatches, update documentation
Seniority
Mid-level, hands-on IC