Kundenbetreuer technischer Support (m/w/d) in Chemnitz
On-site
Core
Technical support specialist handling customer inquiries, troubleshooting, and device setup for CCONE's technical products and services.
Role type
Technical support agent
Builds
Customer support interactions and device configuration assistance
Domain
Telecommunications / Consumer Electronics
Deliverable
client delivery
Required skills
Technical affinity, German language proficiency, PC usage, documentation skills
Preferred skills
Customer service experience, problem-solving abilities
Responsibilities
Answer customer calls regarding technical issues, contracts, and tariffs; document and resolve technical disturbances; assist with device setup and configuration; provide follow-up support and update system records.
