Sachbearbeiter/in Kundenservice # Bürokraft mit Social Media Erfahrung
Core
Handling customer inquiries and order processing for an e-commerce furniture and home accessories retailer.
Role type
Customer service and back-office specialist
Builds
E-commerce customer service operations
Domain
E-commerce / Furniture retail
Required skills
Independent work style, effective time management, email communication, office and administrative tasks
Preferred skills
Social media experience, marketing experience, creative thinking, sales interest
Responsibilities
Processing customer service inquiries, resolving issues and managing order fulfillment, acting as a liaison between purchasing and product management, maintaining customer data, handling customer complaints
