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Core
General office support for a gas/water/heat meter replacement service provider, including hotline assistance and route planning for field staff.
Role type
General office assistant
Builds
Route planning for field service teams
Domain
Utilities (Gas/Water/Heat)
Deliverable
dashboards & analysis
Required skills
MS Office (Excel, Outlook, Word), German (fluent), telephone support, route planning, process improvement
Preferred skills
teamwork, proactive communication
Technologies
MS Office
Responsibilities
Answering hotline calls for appointment rescheduling, creating routes for field service employees, suggesting process improvements
Seniority
Entry-level