IT-Service-Techniker / Fachinformatiker (m/w/d) (Teilzeit möglich)
Core
IT support specialist handling technical inquiries, hardware/software maintenance, and system configuration for a regional optical chain.
Role type
IT Service Technician / Desktop Support Engineer
Builds
Windows workstations, laptops, tablets, printers, and peripheral devices for retail branches
Domain
Retail / Optical Industry / IT Infrastructure
Required skills
Windows 10/11 support, MS Office, ticketing systems, hardware troubleshooting, SQL, .Net, network basics (LAN/WLAN)
Preferred skills
SQL, .Net, network technology (LAN/WLAN)
Technologies
Windows 10, Windows 11, MS Office, SQL, .Net
Responsibilities
Support Windows workstations, laptops, tablets, and printers; perform system tests and documentation; configure industry software; manage hardware rollouts and replacements; resolve technical tickets; write user documentation; coordinate with external service providers
Seniority
Mid-level, hands-on IC