Supportmitarbeiter - Support Assistent (m/w/d)
On-site
Core
B2B support assistant for a lead management software used by auto dealerships, handling customer inquiries, onboarding, and system setup.
Role type
support specialist (B2B software)
Builds
customer support workflows and onboarding processes for auto dealerships
Domain
automotive industry + CRM/lead management
Deliverable
client delivery
Required skills
problem-solving, professional communication, web application usage, browser navigation
Responsibilities
customer account management, support ticket handling, customer onboarding and training, idea generation for product improvement, production preparation and setup meetings