Kundenbetreuer/ Systemadministrator (m/w/d)
Core
Providing customer support via phone, email, and remote assistance for the in-house software product Dolphin, installing industry solutions on customer IT systems, and analyzing problems.
Role type
Customer support and system administration specialist
Builds
Industry software solutions for customers
Domain
Software support and IT administration
Deliverable
client delivery (via careerplan.io/jobs/10001-1002698864-S-kundenbetreuer-systemadministrator-mwd-at-ticketinternational-gmbh-co-kg)
Required skills
customer support, software installation, problem analysis, cross-functional collaboration, quality management support
Preferred skills
quick learning ability, self-directed work, flexibility, willingness to travel domestically and internationally, willingness to work extra hours and weekends
Technologies
Dolphin software, remote maintenance tools