Bestandskundenbetreuer (m/w/d)
Core
Account Manager for existing customers in the Voice Solutions and logistics sector, focusing on relationship management, proactive needs identification, and strategic account development.
Role type
Senior Account Manager (Voice Solutions/Logistics)
Builds
Long-term customer relationships and strategic account growth for Voice Solutions products
Domain
Logistics, Intralogistics, Warehousing, Voice Solutions
Deliverable
client delivery
Required skills
Account management, relationship management, proactive needs identification, contract negotiation, internal coordination, strategic account planning
Preferred skills
Logistics background, intralogistics experience, warehousing experience
Technologies
Voice Solutions software
Responsibilities
Serve as central sales contact for existing customers throughout the lifecycle, identify early changes or risks in customer relationships, drive development potential within accounts, coordinate customer-related topics internally, accompany contract renewals, ensure long-term customer satisfaction and reference customer acquisition