Kaufmännische Kundenbetreuer*in gesucht! - (m/w/d)
Hybrid
Core
Provide telephone support and consultation to customers regarding business processes and the use of Labelwin and Label Mobile software solutions.
Role type
Customer Support Specialist (Commercial)
Builds
Labelwin and Label Mobile software for the plumbing, heating, electrical, refrigeration, and climate trade
Domain
Software / Trade Services
Deliverable
client delivery
Required skills
Commercial and accounting knowledge, customer support experience, software setup, problem analysis, logical thinking, advanced MS Office, fluent German
Preferred skills
Team-oriented, self-motivated, high service orientation
Responsibilities
Analyze and resolve customer inquiries and problems, ticket intake and prioritization, software setup for customers, collaborate with sales and development teams
Seniority
Mid-level, hands-on IC