Mitarbeiter im Kundenservice (m/w/d) in Teilzeit
Hybrid
Core
First point of contact for renters handling rental inquiries, bookings, and smooth vehicle handovers via phone and email.
Role type
Customer service representative (inbound)
Builds
Vehicle rental platform and fleet management
Domain
Mobility / Carsharing
Deliverable
client delivery
Required skills
Phone communication, written communication, PC skills, data entry, task prioritization
Responsibilities
Answering inbound customer calls, processing rental bookings, managing customer inquiries, updating master data in the internal IT system, escalating issues to specialist departments
