Supporttechniker (m/w/d)
Core
Providing technical support via hotline, analyzing issues, conducting training, and performing on-site installation and maintenance for RFID, access control, and automation solutions.
Role type
Technical Support Engineer
Builds
Support services for RFID, access control, and automation products
Domain
Industrial automation and electronics
Deliverable
client delivery
Required skills
PC and network troubleshooting, server administration, MS SQL database management, complex problem analysis, technical training delivery, on-site installation and maintenance
Preferred skills
German and English language proficiency
Technologies
MS SQL, Windows OS, Networking protocols
Responsibilities
Answering technical hotline inquiries, analyzing and resolving technical issues, conducting technical training sessions, performing on-site installations and maintenance