CareerPlan

3.511€ brutto/Monat* - Call Center Agent (m/w/d) Kundenbindung für Freenet

Osnabrück, NIEDERSACHSENFull-time€42k2025-11-26 → 2026-11-12
On-site

Core

First point of contact for customer inquiries via phone, email, or chat to ensure optimal customer experience and retain customers.

Role type

Customer retention agent (inbound and outbound)

Builds

Customer service interactions and contract retention solutions for Freenet customers

Domain

Telecommunications / Customer Service

Deliverable

product features

Required skills

German (fluent), PC proficiency, communication skills, sales aptitude, flexibility for rotating shifts

Preferred skills

Experience in customer service, sales, retail, or customer recovery